FAQ
Products
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What products does MaisonAir offer?
MaisonAir specializes in inflatable sleep and lounge solutions, including Air Beds (12" and 20" heights in Queen and Twin sizes), Air Dome seating, and accessories designed for comfort at home, travel, and outdoor use.
What’s the difference between 12" and 20" air beds?
The 12" air beds are lightweight, compact, and easy to store—ideal for guests, travel, and camping.
The 20" air beds offer a taller, bed-like feel with easier entry and added comfort for longer stays.
Are MaisonAir air beds comfortable for overnight sleep?
Yes. MaisonAir air beds are designed for stable support and consistent comfort, using reinforced internal structures to help reduce sagging and motion transfer.
Do your air beds come in different sizes?
Yes. MaisonAir air beds are available in Queen and Twin sizes, depending on the model.
Use & Setup
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Can MaisonAir products be used outdoors?
Yes. Many MaisonAir products are suitable for outdoor use, including camping and travel. For best results, always place them on a clean, flat surface and avoid sharp objects or rough terrain.
Do I need to buy a pump separately?
Some MaisonAir products include a built-in or rechargeable pump, while others may require a separate pump. Product pages will always clearly list what’s included.
How long does inflation take?
Inflation usually takes just a few minutes, depending on the product size and pump type. Allow the pump to cool between uses if it feels warm.
Are MaisonAir products safe for children?
MaisonAir products are designed for adult use. Infants should never sleep on inflatable mattresses, and children should always be supervised when using inflatable furniture.
Support & Policies
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What if my product gets a small puncture?
Most minor punctures can be fixed using a repair patch. Always clean and dry the area before patching and allow time to cure before reinflating.
Do you offer returns?
Yes. MaisonAir offers free returns within 30 days of delivery for unused items in new condition with all original components included.
What should I do if my item arrives damaged or defective?
Contact MaisonAir Customer Service as soon as possible. Our team will help troubleshoot and arrange a replacement or solution if needed.
How can I contact customer support?
You can reach MaisonAir Customer Service by phone during business hours or through the contact options listed on our Support page.